Frequently Asked Questions

We offer a free Discovery Call to discuss your project and which option is best for your project, budget, and timeline. Generally speaking, KCH Organizers recommends starting with a 6-hour session for each space you know needs organizational systems. Some areas will require additional sessions, depending on the level of organization you want. 

View Project Estimate Examples

First time clients are required to place a non-refundable 50% deposit on all scheduled sessions. 

Balances are due at the end of each working day, unless otherwise discussed.

We accept Venmo, Zelle, Apple Pay, Google Pay, cash (overages are graciously accepted as gratuity. No change will be given, as organizers do not carry cash), or check.

Yes! Travel Fees vary based on distance/time from Concord, CA.

41+ miles will require a per diem and private lodging. Calculate per diem

Given the nature of our Organizational Coaching approach, it is ideal for the client to be a part of the process. Minimally, the client should be available during the Assessment and Decluttering Decisions phases of the project, and readily available as decisions need to be made to keep the project moving.

We love them, but sessions are often more focused and productive if the client is not the primary caregiver during session hours. Most parents opt to have their young children out of the house during working hours. Well-behaved dogs bring a wonderful energy to a session, but high-maintenance dogs can be a distraction.

Absolutely not! The Client’s primary job on-site is “Decision Maker”.  KCH Organizers' primary goal is to assist you in achieving your organizational goals while respecting your decisions. 

Sometimes,  clients  have difficulty coming to a decision. If/when you find yourself in this position, KCH Organizers will coach you through the decision-making process.

Yes. We have many different resources to recommend for donation and re-use.

We want to see how you live and work  to better understand what isn't working for you and your family.  You can make the most of your time with KCH Organizers by making sure the basics are done, such as dishes before a kitchen session  or laundry before a clothing session. 

While not necessary, having  some  boxes (think banker’s box-sized) and totes  on hand for sorting and storage can be useful.

The number of sessions required to get organized depends on several factors. These include:

• The size of the space that needs organizing
•  The number of items to sort through
• The client's decision-making process and ability
• The number of KCH Organizers hired.

Additionally, the physical, emotional, and mental capabilities of the client will also play a role in determining the number of sessions required.

We recommend hiring additional KCH Organizers if any of the following are true:

• You have multiple spaces in need of organization.
• There is a lot of stuff needing to be sorted.
• You want the project to go more quickly.

If our full-service options are beyond your budget, consider exploring our consultation services or customizing a partial package to meet your needs and financial constraints. We're committed to finding solutions that work for you.